Rates & Fees
Water Consumption Rate (per 1000 gallons)
Effective July 1, 2024
In District: $5.56
Out of District: $8.34
A 50% Rate Reduction of the quarterly water meter fee is available for the disabled, seniors and U.S. military, both active duty and veterans. If you meet eligibility criteria set by The City of Norwalk, just fill out our Rate Reduction Application .
Water Meter Fees
| Meter Size (Inches) | Quarterly Service Charge Inside District | Quarterly Service Charge Outside District | Monthly Service Charge Inside District | Monthly Service Charge Outside District |
|---|---|---|---|---|
| 5/8 | $24.75 | $37.13 | $8.25 | $12.38 |
| 3/4 | $37.17 | $55.75 | $12.39 | $18.58 |
| 1 | $61.92 | $92.88 | $20.64 | $30.96 |
| 1-1/4 and 1-1/2 | $123.82 | $185.73 | $41.27 | $61.91 |
| 2 | $209.64 | $314.45 | $69.88 | $104.82 |
| 3 | $396.26 | $594.38 | $132.09 | $198.13 |
| 4 | $619.14 | $928.71 | $206.38 | $309.57 |
| 6 | $1,238.46 | $1,857.69 | $412.82 | $619.23 |
| 8 | $1,981.23 | $2,971.85 | $660.41 | $990.62 |
| 10 | $2,848.01 | $4,272.01 | $949.34 | $1,424.00 |
Connection Fees
| Meter Size | Equivalent Unit Factor | Connection Fee |
|---|---|---|
| 5/8" | 1 | $450 |
| 3/4" | 2.5 | $1,125 |
| 1" | 5 | $2,250 |
| 1.5" | 8 | $3,600 |
| 2" | 16 | $7,200 |
| 3" | 25 | $11,250 |
| 4" | 50 | $22,500 |
| 6" | 80 | $36,000 |
| 8" | 115 | $51,750 |
| 10" | 215 | $96,750 |
Fire Service Fees
| Meter Size | Monthly Fee |
|---|---|
| 1" | $5.00 |
| 1.5" | $10.00 |
| 2" | $16.00 |
| 4" | $50.00 |
| 6" | $100.00 |
| 8" | $160.00 |
| 10" | $230.00 |
| 12" | $430.00 |
Cross Connection Fees
Effective July 1, 2024
| Description | Fee/Charge | Details |
|---|---|---|
| Cross Connection Device Testing or Retesting | $144.00 | Each Device |
| Cross Connection Inspections | $72.00 | Each Inspection |
| Recording and Tracking Fee per Premise and/or Commercial Unit | $36.00 | Each Premise and/or Commercial Unit |
A commercial unit is defined as each unit of a building separated by a solid vertical partition wall occupied by one corporation or firm as a place of business.
Miscellaneous Fees and Charges
Effective July 1, 2024
| Description | Fee/Charge - *(1hr minimum) |
|---|---|
| Reinstatement Fee | $100/hr* |
| Reinstatement Fee (Overtime) | $150/hr* |
| Leak Location Customer Side (Equip + Labor) | $500 + $100/hr* |
| Inspect and Repair Private Hydrants (+ Labor) | $350/Hydrant + $100/hr* |
| Trace and Locate Water Service Line Customer Side (Equip + Labor) | $150 + $100/hr* |
| Locate Curb Box Private Customers (Includes Sketch) | $125/hr* |
| Locate Curb Box Meter Pits FDWD Customers (Includes Sketch) | $100/hr* |
| Curb Box and Meter Pit Repairs (Material + Labor) | Cost 125% + $100/hr* |
| 1" Service Line Tab include Kurt Orp | $550.00 |
| Wet Cut | $900.00 |
| Wet Cut 4" and above | $1,050.00 |
| Customer Missed Appointment/No Show Fee | $50.00 |
| Advisory/Final Reading & Bill | $35.00 |
| Advisory/Final Reading & Bill (Same Day Request) | $50.00 |
| Calculate Tenant Bill | $40.00 |
| Lien Processing Charge | $75.00 |
| Meter Resetting | $75.00 |
| Replacing Damaged Meter and Remote | Cost+ |
| Replace Damaged Meter - Overtime (Charge per Hour) | $150.00 |
| Test Meter at Customer Request - 2" or less (Charge per Hour) | $75.00 |
| Test Meter at Customer Request - Greater than 2" (Charge per Hour) | Cost+ |
| Meter installation 1" and below | $100.00 |
| Meter installation 1 1/2 inch to 2 inch | $150.00 |
| Residential Tap* | $250.00 |
| Change Name or Mailing Address** | $10.00 |
| Returned Check | $20.00 |
| Bulk Water Sales $/1000 gal | Outside District User Charge |
| Meter Resetting | $75.00 |
| Office Research (Charge per Hour) | $75.00 |
*Owner excavates, installs service, Water Department drills, provides and installs corporation.
**Always applies to change of mailing address. No charge for divorce when there is no transfer of title; changing name to that of the estate; or reverting to service address when forwarding expires.
***Water Department only operates hydrant. Fee is cost with a deposit of $350.
****Charged to account when tenant bill is set up.
*****As the customer owns the curb box, the Water Department does not operate curb boxes except for shutoff for non-payment.
Service Calls
Effective July 1, 2024
| Description | Fee/Charge - *(1hr minimum) |
|---|---|
| Normal Hours | $100/hr* |
| Normal Hours Each half hour after 1 Hr | $50/ half Hr |
| Outside Normal Hours | $150/hr* |
| Outside Normal Hours Each half hour after 1 Hr | $75/ half Hr |
