2017 Water Quality Report

Letter to Our Customers

Dear Customer:

It is with great pride that we present you with this year’s Water Quality Report. The First Taxing District Water Department has again achieved the goal of meeting the very stringent water quality standards set by federal and state regulatory agencies. This report covers water testing performed throughout 2017.

Our number one priority is to provide a safe and reliable supply of drinking water to our customers. Each year the water department laboratory processes thousands of water quality analyses for compliance purposes. This testing includes the source water, the treated water as it leaves the filtration plant and well field, and the water as it travels through the distribution system pipes and into your homes and businesses.

Water quality has continued to be a topic of concern throughout many cities, with important issues like lead and other contaminants in the news this year. Please take this opportunity to read the report and educate yourself on water quality.

We invite your inquiries in writing or participation at a monthly Board of Commissioners meeting in our main office, 12 New Canaan Avenue, Norwalk 06851. You may phone (203) 847-7387 for the times and dates of meetings. You should also feel free to contact us or the Department’s General Manager, Dominick M. Di Gangi, P.E., or visit our website www.firstdistrictwater.org for additional information.

Sincerely,

Frank N. Zullo, Esq. Chairman
Commissioners, First Taxing District

2017 Water Sampling

During the past year the First Taxing District Water Department staff has taken thousands of water samples in order to determine the presence of any biological, inorganic, volatile organic or synthetic organic contaminants. These samples were taken at the reservoirs, the treatment plant, and the well field and also at representative sample sites around the distribution system. The table below shows only those regulated substances that were detected in the treated water. All of the substances found meet all state and federal standards. The most recent year sampled is noted in the table.

Footnotes

1 - Amount detected; ranges are monthly averages.

2 - There is no federal MCL for sodium but Connecticut has established a notification level of 28 mg/L. If you have been placed on a sodium-restricted diet please inform your physician of the sodium content in our water. For people on a regular diet this level of sodium is very low.

3 - Turbidity is a measure of the clarity of the water. It is monitored because it is a good indicator of the effectiveness of the filtration system. 95% of the samples need to be less than 0.3 NTU. The District met the regulation requirements 100% of the time. Amount is an average of the highest monthly readings.

4 - The District’s water met the required removal rate 100% of the time.

5 - Amount is that of the highest annual average of quarterly measurements in the distribution system and the range are results of the individual sites.

6 - Tap water samples were collected for lead and copper analyses from over 60 homes throughout the service area in both the spring and fall. The lead and copper results at the 90th percentile did not exceed the AL (listed in table under Distributions System). A lead sample from one home had a result that exceeded the AL, after cleaning the faucet screen, the resample was non-detect.

7 - Unregulated Contaminant Monitoring Rule (UCMR) 3 monitoring was done in 2013. There is a list of 10 selected contaminants which do not yet have a drinking water standard set by the EPA. The purpose of the monitoring is to help the EPA decide whether the contaminants should have a standard. We detected five of these contaminants in either our surface or groundwater supplies and distribution system.

Acronyms and Definitions

AL (Action Level) - The concentration of a contaminant which, if exceeded, triggers treatment or other requirements which a water system must follow.

CNL - State of CT Customer Notification Level.

MCL (Maximum Contaminant Level) - The highest level of a contaminant that is allowed in drinking water. MCLs are set as close to the MCLGs as feasible using the best available treatment technology.

MCLG (Maximum Contaminant Level Goal) - The level of a contaminant in drinking water below which there is no known or expected risk to health. MCLGs allow for a margin of safety.

MRDL (Maximum Residual Disinfectant Level) - The highest level of a disinfectant allowed in drinking water. There is convincing evidence that addition of a disinfectant is necessary for control of microbial contaminants.

MRDLG (Maximum Residual Disinfectant Level Goal) - The level of a drinking water disinfectant below which there is no known or expected risk to health. MRDLGs do not reflect the benefits of the use of disinfectants to control microbial contaminants.

NA - Not Applicable

NTU (Nephelometric Turbidity Units) - Measurement of the clarity, or turbidity, of water. Turbidity in excess of 5 NTU is just noticeable to the average person.

ppb (parts per billion) - One part substance per billion parts water (or micrograms per liter).

ppm (parts per million) - One part substance per million parts water (or milligrams per liter).

TT (Treatment Technique) - A required process intended to reduce the level of a contaminant in drinking water.

Compound Sources

Barium - Erosion of natural deposits

Chlorine - Water additive used to control microbes

Copper - Corrosion of household plumbing systems

Fluoride - Additive for strong teeth; erosion of natural deposits

Lead - Corrosion of household plumbing systems

Nitrate - Fertilizer runoff; leaching from septic tanks and sewage; erosion of natural deposits

Sodium - Water treatment processes; road salt runoff; naturally present in the environment

Turbidity - Sediment particles; naturally occurring iron and manganese; soil runoff

Request

More Information

For more information or questions about this report, please contact our Laboratory Coordinator, Dana Dessereaux at ddessereaux@firstdistrictwater.org or 203-229-7273.

About Our Water

How FTDWD Water Is Treated

The reservoir water is filtered at our treatment plant in New Canaan. The filtered water is then disinfected with chlorine to protect against any bacteria. We carefully monitor the amount of chlorine, adding the lowest quantity necessary to ensure the safety of your water without compromising the taste. Finally, chemicals are added to adjust the acidity, reduce the corrosivity and coat the pipes. This protects the pipes and keeps leaching of minerals such as lead and iron to a minimum. Fluoride is also added to prevent tooth decay. At the well field, the groundwater is filtered naturally by sand and gravel. The water is then treated in a similar manner as the surface water with the addition of aeration which removes contaminants and raises the pH.

Water Quality & Sustainability

Conserve Water & Save Money

Fix leaks.

This one step alone could cut your water usage by almost 20 percent.

Indoors:

Trim a minute off the length of your showers. You’ll save on your water-heating bills, too.

Submerge a plastic bottle or two filled with sand inside each toilet tank in your house. (Be sure it doesn’t interfere with the flushing mechanism.) Every time you flush you’ll save water.

Wash only full loads in your dishwasher and your washing machine.

Outdoors:

Water outdoors only when and where needed, not on a set schedule.

Water only on cloudy days or at night or in the evening.

More ways to conserve water

Water Sources and How We Protect Them

Protecting the water supply at its source is the first step in achieving the water department’s goal of providing safe drinking water to its customers. The District’s reservoirs, located in Lewisboro, NY and New Canaan, CT, hold approximately one billion gallons of water. The source of the water is the watershed land covering 10 square miles in New Canaan, Ridgefield and Wilton, CT and Lewisboro, NY. Rainfall and snowmelt from this land are channeled into soils, groundwater, creeks and streams and then into our reservoirs. Disturbance or pollution on watershed land can directly affect the drinking water reservoirs.

Measures to protect the watershed land and reservoirs include frequent patrolling of the area. Open communications with both the local police and fire departments in our watershed towns is essential. We also work closely with local governments focusing attention on new land development in our watershed. When necessary we actively oppose unsuitable development. Each year our water treatment operators visit the properties on the watershed as part of our sanitary survey requirement.

Procedures to protect our groundwater sources in the Kellogg-Deering Well Field continue through the Aquifer Protection Area Regulations. The Norwalk Zoning Commission has used its authority to register and regulate businesses that pose a potential risk to our drinking water. The commission continues to provide updates to the registrants and work closely with the water department with regard to protection of our well field.

Customer Inquiries

Many customers have asked about the hardness level of our water because dishwasher and hot water heater manuals may ask for this information. Hardness in water is determined by the calcium and magnesium (both nontoxic minerals) content in the water. Our water has a moderate hardness in the range last year of (62-148) mg/L or (3.6-8.6) grains per gallon.

Lead in water remains in the news as communities try to reduce the chances that lead from plumbing components will end up in the drinking water. The First District’s water is lead-free when it leaves our treatment plant but lead can enter the water as it travels through a lead service pipe, lead solder or household plumbing containing lead. Please contact us if you are interested in testing your drinking water for lead. Please read more about lead under “Lead and Drinking Water” in this report.

Learn more about lead and drinking water

Source Water Assessment

A source water assessment performed by the State of Connecticut Department of Public Health indicated that the surface water source has a moderate susceptibility and the groundwater source a high susceptibility to potential sources of contamination. This does not imply poor water quality but does indicate the need for protection. The completed assessment report can be found on the Department of Public Health website:

http://www.dir.ct.gov/dph/Water/SWAP/Community/CT1030011.pdf

Additional source water assessment information can be found at the Environmental Protection Agency website at:

www.epa.gov/sourcewaterprotection

Learn more at EPA

Health Information

From the EPA

This statement is prescribed by the US Environmental Protection Agency for your information.

Sources of lead in drinking water include corrosion of household plumbing system and erosion of natural deposits.

Substances That Might Be in Drinking Water

To ensure that tap water is safe to drink, the U.S. EPA prescribes regulations limiting the amount of certain contaminants in water provided by public water systems.

Lead and Drinking Water

If present, elevated levels of lead can cause serious health problems, especially for pregnant women and young children.